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Clerk vs. Cashier — What's the Difference?

By Fiza Rafique & Maham Liaqat — Updated on March 28, 2024
Clerks manage administrative tasks, while cashiers handle financial transactions.
Clerk vs. Cashier — What's the Difference?

Difference Between Clerk and Cashier

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Key Differences

Clerks are employed in various sectors to perform administrative duties, which may include filing, record keeping, and handling correspondence. They work in offices, hospitals, law firms, and governmental institutions. Whereas cashiers are primarily found in retail settings, supermarkets, and places where financial transactions occur, focusing on receiving payments, issuing receipts, and handling cash registers.
While both clerks and cashiers deal with customers or clients, clerks' interactions are often related to customer service, inquiries, or administrative assistance. On the other hand, cashiers interact with customers in the context of purchasing, returning items, or handling complaints related to transactions.
The role of a clerk can require a broader set of skills, including knowledge of office software, organizational abilities, and sometimes specific industry knowledge. Cashiers, while also needing to be skilled, often focus on cash handling, basic accounting, and customer service skills.
Clerks may have responsibilities that extend beyond direct customer interaction, such as inventory management, scheduling, or supporting other staff. Cashiers, although they may also perform some of these tasks, typically have their duties more strictly confined to the point of sale and immediate customer transactions.
In terms of career paths, clerks might have more varied opportunities for advancement within an organization, potentially moving into managerial or specialized administrative roles. Cashiers, while also having opportunities for advancement, often see paths that lead into supervisory positions within retail or customer service departments.
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Comparison Chart

Primary Role

Administrative tasks
Handling financial transactions

Work Environment

Offices, hospitals, law firms
Retail stores, supermarkets

Customer Interaction

Customer service, inquiries
Purchasing, returns

Skills Required

Office software, organizational skills
Cash handling, customer service

Responsibilities

Filing, scheduling, record keeping
Receiving payments, issuing receipts

Career Advancement

Managerial, specialized roles
Supervisory positions

Compare with Definitions

Clerk

Works in a variety of settings, including government and legal offices.
The court clerk organized the case files for the day's hearings.

Cashier

Primarily responsible for receiving payments and issuing receipts.
For every purchase, the cashier ensured the correct change was given.

Clerk

Role may involve scheduling, inventory management, and supporting staff.
The office clerk scheduled appointments and managed office supplies inventory.

Cashier

Often the first point of contact for customer complaints and returns.
The cashier handled returns efficiently, maintaining customer satisfaction.

Clerk

Often requires knowledge of office software and systems.
The accounting clerk updated the financial records using the latest software.

Cashier

Needs to be proficient in cash handling and basic accounting.
The cashier balanced the cash drawer accurately at the end of her shift.

Clerk

May handle customer inquiries and provide administrative support.
The help desk clerk assisted callers with their technical issues all day.

Cashier

An employee who handles customer transactions at the point of sale.
The cashier processed payments quickly, keeping the line moving.

Clerk

A clerk ( or ) is a white-collar worker who conducts general office tasks, or a worker who performs similar sales-related tasks in a retail environment. The responsibilities of clerical workers commonly include record keeping, filing, staffing service counters, screening callers, and other administrative tasks.

Cashier

Works mainly in retail, supermarkets, and similar environments.
The supermarket cashier was knowledgeable about the store's promotions and discounts.

Clerk

A person employed in an office or bank to keep records, accounts, and undertake other routine administrative duties
A bank clerk
A wages clerk

Cashier

(transitive) To discard, put away.

Clerk

A receptionist in a hotel
She approached the desk and the clerk looked down at her

Cashier

A retail cashier or simply a cashier is a person who handles the cash register at various locations such as the point of sale in a retail store. The most common use of the title is in the retail industry, but this job title is also used in the context of accountancy for the person responsible for receiving and disbursing money or within branch banking in the United Kingdom for the job known in the United States as a bank teller.

Clerk

A member of the clergy.

Cashier

The officer of a bank or business concern in charge of paying and receiving money.

Clerk

A literate or scholarly person.

Cashier

A store employee who handles cash transactions with customers.

Clerk

Work as a clerk
Eleven of those who left college this year are clerking in auction stores

Cashier

To dismiss from a position of command or responsibility, especially for disciplinary reasons
Was dishonorably cashiered from the army.

Clerk

A person who works in an office performing such tasks as keeping records, attending to correspondence, or filing.

Cashier

To dismiss (someone, especially military personnel) from service.

Clerk

A person who keeps the records and performs the regular business of a court, legislative body, or municipal district.

Cashier

(transitive) To annul.

Clerk

(Law) A law clerk, as for a judge.

Cashier

To work as a cashier (at a till or receiving payment)

Clerk

A person who works at a sales counter or service desk, as at a store or hotel.

Cashier

One who works at a till or receives payments.

Clerk

A cleric.

Cashier

Person in charge of the cash of a business or bank.

Clerk

(Archaic) A scholar.

Cashier

One who has charge of money; a cash keeper; the officer who has charge of the payments and receipts (moneys, checks, notes), of a bank or a mercantile company.

Clerk

To work or serve as a clerk
Clerked in a store.
Clerks for a judge.

Cashier

To dismiss or discard; to discharge; to dismiss with ignominy from military service or from an office or place of trust.
They have cashiered several of their followers.
He had insolence to cashier the captain of the lord lieutenant's own body guard.

Clerk

One who occupationally provides assistance by working with records, accounts, letters, etc.; an office worker.

Cashier

To put away or reject; to disregard.
Connections formed for interest, and endeared
By selfish views, [are] censured and cashiered.
They absolutely cashier the literal express sense of the words.

Clerk

A salesclerk; a person who serves customers in a store or market.

Cashier

An employee of a bank who receives and pays out money

Clerk

A law clerk.

Cashier

A person responsible for receiving payments for goods and services (as in a shop or restaurant)

Clerk

An employee at a hotel who deals with guests.

Cashier

Discard or do away with;
Cashier the literal sense of this word

Clerk

(Quakerism) A facilitator of a Quaker meeting for business affairs.

Cashier

Discharge with dishonor, as in the army

Clerk

(archaic) In the Church of England, the layman that assists in the church service, especially in reading the responses (also called parish clerk).

Clerk

(dated) A cleric or clergyman (the legal title for clergy of the Church of England is "Clerk in Holy Orders", still used in legal documents and cherished by some of their number).

Clerk

(obsolete) A scholar.

Clerk

To act as a clerk, to perform the duties or functions of a clerk
The law school graduate clerked for the supreme court judge for the summer.

Clerk

A clergyman or ecclesiastic.
All persons were styled clerks that served in the church of Christ.

Clerk

A man who could read; a scholar; a learned person; a man of letters.
He was no great clerk, but he was perfectly well versed in the interests of Europe.

Clerk

A parish officer, being a layman who leads in reading the responses of the Episcopal church service, and otherwise assists in it.
And like unlettered clerk still cry "Amen".

Clerk

One employed to keep records or accounts; a scribe; an accountant; as, the clerk of a court; a town clerk.
The clerk of the crown . . . withdrew the bill.

Clerk

An assistant in a shop or store.

Clerk

An employee who performs clerical work (e.g., keeps records or accounts)

Clerk

A salesperson in a store

Clerk

Work as a clerk, as in the legal business

Common Curiosities

What does a clerk do?

A clerk performs administrative and office tasks, including filing, record keeping, and handling customer inquiries.

What skills are needed to be a cashier?

Cashiers need to be skilled in cash handling, basic accounting, customer service, and often require knowledge of point-of-sale systems.

What skills are important for a clerk?

Important skills for a clerk include proficiency with office software, organizational abilities, and sometimes specific industry knowledge.

Can clerks and cashiers work in the same environment?

Yes, clerks and cashiers can work in similar environments like supermarkets or large retail stores, but their roles and responsibilities differ.

What kind of career advancement opportunities might a cashier have?

Cashiers can advance to supervisory roles, customer service managers, or even into administrative positions within retail environments.

What are the primary duties of a cashier?

A cashier handles financial transactions, receives payments, issues receipts, and manages customer transactions at the point of sale.

Do clerks interact with customers?

Yes, clerks often interact with customers, providing customer service, handling inquiries, and offering administrative support.

Is customer service a significant part of a cashier's job?

Yes, customer service is a central part of a cashier's role, as they interact directly with customers during transactions.

Are clerks and cashiers considered entry-level positions?

While many clerk and cashier positions are considered entry-level, some clerk positions may require specialized skills or knowledge.

How do clerks and cashiers contribute to a business?

Clerks contribute by ensuring efficient administrative operations, while cashiers directly impact customer service and sales transactions.

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Author Spotlight

Written by
Fiza Rafique
Fiza Rafique is a skilled content writer at AskDifference.com, where she meticulously refines and enhances written pieces. Drawing from her vast editorial expertise, Fiza ensures clarity, accuracy, and precision in every article. Passionate about language, she continually seeks to elevate the quality of content for readers worldwide.
Co-written by
Maham Liaqat

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