Ask Difference

Complaint vs. FIR — What's the Difference?

By Tayyaba Rehman — Published on October 3, 2023
Complaint refers to a grievance or formal accusation, while FIR, or First Information Report, is a formal police record filed in India upon the reception of a criminal complaint.
Complaint vs. FIR — What's the Difference?

Difference Between Complaint and FIR

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Key Differences

A complaint can be broadly defined as an expression of dissatisfaction, grievance, or formal accusation against a person, service, or situation. An FIR, or First Information Report, specifically relates to the initial report filed to the police concerning a criminal offense in countries like India.
The act of filing a complaint doesn't necessarily lead to legal proceedings, as it can be lodged in various contexts, like customer service issues or workplace disagreements. Conversely, an FIR is a starting point for police investigations into a potential crime, making it a foundational document in a criminal case.
Anyone can raise a complaint, whether verbally or in writing, depending on the context. An FIR, however, must be written and given either by the victim, someone on their behalf, or a witness to the event.
Complaints cover a broad spectrum of issues, from minor grievances to serious allegations. An FIR strictly addresses allegations of criminal misconduct, outlining the primary details of the offense.
While a complaint may or may not be addressed by the authority it's made to, an FIR, once registered, mandates the police to start an investigation into the matter. Avoiding or neglecting an FIR can lead to legal consequences for the concerned police officials.
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Comparison Chart

Nature

A grievance or formal accusation.
Initial formal police record of a criminal complaint.

Usage

Broad (can be used in various contexts).
Specific (used in the context of criminal offenses).

Result

May or may not lead to further action.
Leads to police investigation.

Origination

By anyone aggrieved.
By the victim, someone on their behalf, or a witness.

Legal Consequence

Depends on the nature and forum of the complaint.
Police are mandated to act; neglect can have legal repercussions for the officials.

Compare with Definitions

Complaint

A formal accusation made against someone.
The manager received a complaint about one of his employees.

Fir

A written document detailing the preliminary information about a crime.
The officer took the witness's statement and lodged an FIR.

Complaint

An expression of dissatisfaction or grievance.
Susan filed a complaint about the poor service she received.

Fir

A formal record made by the police after receiving information about a criminal offense.
The victim went to the police station to file an FIR.

Complaint

A physical ailment or malady.
His main complaint was a persistent cough.

Fir

The initial step in a police investigation in countries like India.
Without an FIR, the police wouldn't officially start their investigation.

Complaint

A legal term denoting the initial document filed in a lawsuit.
The attorney drafted a complaint to initiate the lawsuit.

Fir

A crucial legal document in the criminal justice process.
Any discrepancies in the FIR can be challenged in court.

Complaint

In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief). For example, the Federal Rules of Civil Procedure (FRCP) that govern civil litigation in United States courts provide that a civil action is commenced with the filing or service of a pleading called a complaint.

Fir

Firs (Abies) are a genus of 48–56 species of evergreen coniferous trees in the family Pinaceae. They are found through much of North and Central America, Europe, Asia, and North Africa, occurring in mountains over most of the range.

Complaint

An expression of pain, dissatisfaction, or resentment.

Fir

An evergreen coniferous tree with upright cones and flat needle-shaped leaves, typically arranged in two rows. Firs are an important source of timber and resins.

Complaint

A cause or reason for complaining; a grievance
What is your complaint?.

Fir

Any of various evergreen trees of the genus Abies, having linear flattened needles and erect cones with deciduous scales.

Complaint

A bodily disorder or disease; a malady or ailment.

Fir

Any of several similar or related trees, such as the Douglas fir.

Complaint

The symptom or distress about which a patient seeks medical assistance.

Fir

The wood of any these trees.

Complaint

A formal statement initiating a lawsuit by specifying the facts and legal grounds for the relief sought.

Fir

A conifer of the genus Abies.

Complaint

A formal charge, made under oath, of the commission of a crime or other such offense.

Fir

Any pinaceous conifer of related genera, especially a Douglas fir (Pseudotsuga) or a Scots pine (Pinus sylvestris).

Complaint

The act of complaining.

Fir

(uncountable) Wood of such trees.

Complaint

A grievance, problem, difficulty, or concern.
I have no complaints about the quality of his work, but I don't enjoy his company.

Fir

A genus (Abies) of coniferous trees, often of large size and elegant shape, some of them valued for their timber and others for their resin. The species are distinguished as the balsam fir, the silver fir, the red fir, etc. The Scotch fir is a Pinus.

Complaint

(legal) In a civil action, the first pleading of the plaintiff setting out the facts on which the claim is based;
The purpose is to give notice to the adversary of the nature and basis of the claim asserted.

Fir

Nonresinous wood of a fir tree

Complaint

(legal) In criminal law, the preliminary charge or accusation made by one person against another to the appropriate court or officer, usually a magistrate.
However, court proceedings, such as a trial, cannot be instituted until an indictment or information has been handed down against the defendant.

Fir

Any of various evergreen trees of the genus Abies; chiefly of upland areas

Complaint

A bodily disorder or disease; the symptom of such a disorder.
Don't come too close; I've got this nasty complaint.

Fir

Stands for First Information Report.
The lawyer requested a copy of the FIR for the case.

Complaint

Expression of grief, regret, pain, censure, or resentment; lamentation; murmuring; accusation; fault-finding.
I poured out my complaint before him.
Grievous complaints of you.

Complaint

Cause or subject of complaint or murmuring.
The poverty of the clergy in England hath been the complaint of all who wish well to the church.

Complaint

An ailment or disease of the body.
One in a complaint of his bowels.

Complaint

A formal allegation or charge against a party made or presented to the appropriate court or officer, as for a wrong done or a crime committed (in the latter case, generally under oath); an information; accusation; the initial bill in proceedings in equity.

Complaint

An often persistent bodily disorder or disease; a cause for complaining

Complaint

(formerly) a loud cry (or repeated cries) of pain or rage or sorrow

Complaint

An expression of grievance or resentment

Complaint

(civil law) the first pleading of the plaintiff setting out the facts on which the claim for relief is based

Complaint

(criminal law) a pleading describing some wrong or offense;
He was arrested on a charge of larceny

Complaint

A statement that something is unsatisfactory.
There was a complaint about the room's cleanliness.

Common Curiosities

What does FIR stand for?

FIR stands for First Information Report.

What is a complaint generally about?

A complaint is an expression of dissatisfaction, grievance, or formal accusation.

Who can lodge an FIR?

An FIR can be lodged by the victim, someone on their behalf, or a witness to a crime.

Is an FIR a public document?

Yes, an FIR is a public document, and anyone can obtain a copy of it.

Can a complaint be verbal?

Yes, complaints can be both verbal or written, depending on the context.

Is an FIR restricted to specific countries?

The term "FIR" is primarily used in countries like India, Pakistan, and Bangladesh.

Can an FIR be filed for any minor offense?

FIRs are generally filed for cognizable offenses, which are more serious in nature.

Are all complaints legally binding?

No, only certain types of complaints, like legal petitions or formal accusations, have legal implications.

How do companies typically handle customer complaints?

Companies usually address customer complaints through customer service departments or grievance redressal mechanisms.

Can anyone file a complaint?

Yes, anyone who has a grievance or dissatisfaction can file a complaint.

Is an FIR always followed by a police investigation?

Yes, once an FIR is registered, it mandates a police investigation.

Why is an FIR important in the criminal justice process?

An FIR is a foundational document that officially starts a police investigation into a crime.

What's the difference between a complaint and feedback?

While a complaint is an expression of dissatisfaction, feedback can be positive, negative, or neutral.

Can complaints lead to legal action?

Depending on the nature of the complaint and its severity, it might lead to legal action.

Can a complaint be retracted?

Depending on the context, some complaints can be retracted, but legal or official complaints may have consequences if withdrawn.

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Author Spotlight

Written by
Tayyaba Rehman
Tayyaba Rehman is a distinguished writer, currently serving as a primary contributor to askdifference.com. As a researcher in semantics and etymology, Tayyaba's passion for the complexity of languages and their distinctions has found a perfect home on the platform. Tayyaba delves into the intricacies of language, distinguishing between commonly confused words and phrases, thereby providing clarity for readers worldwide.

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