Information vs. Complaint — What's the Difference?

Data or facts about a topic.

A formal allegation against something.

Knowledge acquired through study or experience.

Statement of discomfort or pain.

Processed data useful for decision-making.

Legal term for a claim or grievance filed in a court.

News or notification.

Expression of dissatisfaction or annoyance.

Details or particulars.

Report of a problem to be addressed.

Information can be thought of as the resolution of uncertainty; it answers the question of "What an entity is" and thus defines both its essence and the nature of its characteristics. The concept of information has different meanings in different contexts.

In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief). For example, the Federal Rules of Civil Procedure (FRCP) that govern civil litigation in United States courts provide that a civil action is commenced with the filing or service of a pleading called a complaint.

Knowledge or facts learned, especially about a certain subject or event.

An expression of pain, dissatisfaction, or resentment.

The act of informing or the condition of being informed; communication of knowledge

A cause or reason for complaining; a grievance

(Computers) Processed, stored, or transmitted data.

A bodily disorder or disease; a malady or ailment.

A numerical measure of the uncertainty of an experimental outcome.

The symptom or distress about which a patient seeks medical assistance.

(Law) A formal accusation of a crime made by a public officer rather than by grand jury indictment in instances in which the offense, if a federal crime, is not a felony or in which the offense, if a state crime, is allowed prosecution in that manner rather than by indictment.

A formal statement initiating a lawsuit by specifying the facts and legal grounds for the relief sought.

That which resolves uncertainty; anything that answers the question of "what a given entity is".

A formal charge, made under oath, of the commission of a crime or other such offense.

Things that are or can be known about a given topic; communicable knowledge of something.

The act of complaining.

The act of informing or imparting knowledge; notification.

A grievance, problem, difficulty, or concern.

A statement of criminal activity brought before a judge or magistrate; in the UK, used to inform a magistrate of an offence and request a warrant; in the US, an accusation brought before a judge without a grand jury indictment.

(legal) In a civil action, the first pleading of the plaintiff setting out the facts on which the claim is based;
The purpose is to give notice to the adversary of the nature and basis of the claim asserted.

(obsolete) The act of informing against someone, passing on incriminating knowledge; accusation.

(legal) In criminal law, the preliminary charge or accusation made by one person against another to the appropriate court or officer, usually a magistrate.
However, court proceedings, such as a trial, cannot be instituted until an indictment or information has been handed down against the defendant.

The systematic imparting of knowledge; education, training.

A bodily disorder or disease; the symptom of such a disorder.

The creation of form; the imparting of a given quality or characteristic; forming, animation.

Expression of grief, regret, pain, censure, or resentment; lamentation; murmuring; accusation; fault-finding.

[…] the meaning that a human assigns to data by means of the known conventions used in its representation.

Cause or subject of complaint or murmuring.

(Christianity) Divine inspiration.

An ailment or disease of the body.

A service provided by telephone which provides listed telephone numbers of a subscriber.

A formal allegation or charge against a party made or presented to the appropriate court or officer, as for a wrong done or a crime committed (in the latter case, generally under oath); an information; accusation; the initial bill in proceedings in equity.

(information theory) Any unambiguous abstract data, the smallest possible unit being the bit.

An often persistent bodily disorder or disease; a cause for complaining

As contrasted with data, information is processed to extract relevant data.

(formerly) a loud cry (or repeated cries) of pain or rage or sorrow

(information technology) Any ordered sequence of symbols (or signals) (that could contain a message).

An expression of grievance or resentment

The act of informing, or communicating knowledge or intelligence.

(civil law) the first pleading of the plaintiff setting out the facts on which the claim for relief is based

Any fact or set of facts, knowledge, news, or advice, whether communicated by others or obtained by personal study and investigation; any datum that reduces uncertainty about the state of any part of the world; intelligence; knowledge derived from reading, observation, or instruction.

(criminal law) a pleading describing some wrong or offense;

A proceeding in the nature of a prosecution for some offense against the government, instituted and prosecuted, really or nominally, by some authorized public officer on behalf of the government. It differs from an indictment in criminal cases chiefly in not being based on the finding of a grand jury. See Indictment.

A measure of the number of possible choices of messages contained in a symbol, signal, transmitted message, or other information-bearing object; it is usually quantified as the negative logarithm of the number of allowed symbols that could be contained in the message; for logarithms to the base 2, the measure corresponds to the unit of information, the hartley, which is log210, or 3.323 bits; called also information content. The smallest unit of information that can be contained or transmitted is the bit, corresponding to a yes-or-no decision.

Useful facts, as contrasted with raw data; as, among all this data, there must be some interesting information.

A message received and understood

A collection of facts from which conclusions may be drawn;

Knowledge acquired through study or experience or instruction

(communication theory) a numerical measure of the uncertainty of an outcome;

Formal accusation of a crime

Yes, if the information reveals a problem or unmet expectation, it can lead to a complaint.

Information aims to inform or educate, while complaints seek to express dissatisfaction and achieve a resolution.

Complaints are typically resolved through corrective action, compensation, or by addressing the complainant's concerns.

A complaint is an expression of dissatisfaction or a grievance about a service, product, or situation, often expecting a resolution.

While complaints are generally negative, the outcome of addressing a complaint can be positive, leading to improvements.

Information provides the necessary data and insights to make informed decisions.

Complaints can highlight areas for improvement, leading to better products, services, and customer satisfaction.

A complaint expresses dissatisfaction expecting a resolution, while a critique provides constructive feedback for improvement.

Yes, anyone who experiences or observes a problem or dissatisfaction with a service or product can file a complaint.

Information is data or details provided about someone or something, often to increase knowledge or understanding.

Feedback can be positive or negative; a complaint is a form of negative feedback expressing dissatisfaction.

Information helps individuals understand the world around them, make decisions, and learn new things.

Using information to educate the public about health and safety measures.

By acknowledging the issue, understanding the complainant's perspective, and taking appropriate action to resolve it.

Effectively resolving complaints can increase customer satisfaction and loyalty, as it demonstrates a company’s commitment to service quality.