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Teller vs. Cashier — What's the Difference?

By Tayyaba Rehman & Fiza Rafique — Updated on March 14, 2024
A teller primarily handles banking transactions, focusing on customer accounts and financial services, while a cashier manages payments and receipts in various retail environments.
Teller vs. Cashier — What's the Difference?

Difference Between Teller and Cashier

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Key Differences

A teller operates in a bank, engaging directly with customers to conduct transactions such as deposits, withdrawals, and loan payments. On the other hand, a cashier is found in a variety of settings like supermarkets, restaurants, and stores, handling cash transactions, processing credit card payments, and sometimes handling returns and exchanges.
Tellers are responsible for managing and maintaining financial records accurately, ensuring each transaction is documented properly for future reference. Whereas, cashiers, although they keep records of transactions, are more focused on the immediate processing of payments and providing customers with receipts.
The role of a teller often requires a deeper understanding of financial products and services, as they may need to answer customer inquiries regarding bank accounts, interest rates, and other banking services. Cashiers, however, primarily require knowledge of the point of sale system, product codes, and payment processing methods.
Tellers frequently engage in tasks that require a high level of trust and accuracy, such as counting large sums of money, opening or closing accounts, and transferring funds between accounts. Cashiers, while also handling money, are usually more involved in direct customer service, such as greeting customers, scanning items, and ensuring pricing accuracy.
Training for tellers typically includes detailed instruction on banking software, anti-fraud measures, and customer privacy laws, reflecting the sensitive nature of the information they handle. Cashier training, on the other hand, focuses on transaction processing, customer service skills, and sometimes merchandise knowledge, depending on the industry.
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Comparison Chart

Primary Environment

Banks and financial institutions
Retail stores, supermarkets, and restaurants

Main Responsibilities

Handling deposits, withdrawals, loan payments
Processing payments, issuing receipts

Required Knowledge

Financial services, banking software
Point of sale systems, product codes

Customer Interaction

Account management, financial advice
Direct service, pricing inquiries

Training Focus

Banking procedures, anti-fraud, privacy laws
Transaction processing, customer service skills

Compare with Definitions

Teller

A bank employee who conducts financial transactions.
The teller processed my deposit swiftly.

Cashier

An employee who handles monetary transactions.
The cashier gave me the correct change for my purchase.

Teller

Handles sensitive customer information.
The teller ensured my account details remained confidential.

Cashier

Manages the cash register.
The cashier balanced the cash drawer at the end of the shift.

Teller

Engages in detailed financial tasks.
The teller helped me with the wire transfer process.

Cashier

Processes sales transactions.
The cashier scanned all my groceries efficiently.

Teller

Provides information on banking services.
The teller explained the different types of savings accounts available.

Cashier

Provides customer service.
The cashier answered my question about the return policy.

Teller

Responsible for maintaining account accuracy.
The teller updated my passbook with the latest transactions.

Cashier

Works in a retail or service environment.
The cashier at the coffee shop was very friendly.

Teller

One who tells
A teller of tall tales.

Cashier

A retail cashier or simply a cashier is a person who handles the cash register at various locations such as the point of sale in a retail store. The most common use of the title is in the retail industry, but this job title is also used in the context of accountancy for the person responsible for receiving and disbursing money or within branch banking in the United Kingdom for the job known in the United States as a bank teller.

Teller

A bank employee who receives and pays out money.

Cashier

The officer of a bank or business concern in charge of paying and receiving money.

Teller

An automated teller machine.

Cashier

A store employee who handles cash transactions with customers.

Teller

A person appointed to count votes in a legislative assembly.

Cashier

To dismiss from a position of command or responsibility, especially for disciplinary reasons
Was dishonorably cashiered from the army.

Teller

A person who tells stories.

Cashier

To dismiss (someone, especially military personnel) from service.

Teller

A bank clerk who receives and pays out money.

Cashier

(transitive) To discard, put away.

Teller

(banking) automated teller machine

Cashier

(transitive) To annul.

Teller

A person who counts the votes in an election.

Cashier

To work as a cashier (at a till or receiving payment)

Teller

One who tells, relates, or communicates; an informer, narrator, or describer.

Cashier

One who works at a till or receives payments.

Teller

One of four officers of the English Exchequer, formerly appointed to receive moneys due to the king and to pay moneys payable by the king.

Cashier

Person in charge of the cash of a business or bank.

Teller

An employee of a bank who receives money paid in, and pays money out, and makes records of such transactions.

Cashier

One who has charge of money; a cash keeper; the officer who has charge of the payments and receipts (moneys, checks, notes), of a bank or a mercantile company.

Teller

One who is appointed to count the votes given in a legislative body, public meeting, assembly, etc.

Cashier

To dismiss or discard; to discharge; to dismiss with ignominy from military service or from an office or place of trust.
They have cashiered several of their followers.
He had insolence to cashier the captain of the lord lieutenant's own body guard.

Teller

United States physicist (born in Hungary) who worked on the first atom bombs and the first hydrogen bomb (born in 1908)

Cashier

To put away or reject; to disregard.
Connections formed for interest, and endeared
By selfish views, [are] censured and cashiered.
They absolutely cashier the literal express sense of the words.

Teller

An official appointed to count the votes (especially in legislative assembly)

Cashier

An employee of a bank who receives and pays out money

Teller

An employee of a bank who receives and pays out money

Cashier

A person responsible for receiving payments for goods and services (as in a shop or restaurant)

Teller

Someone who tells a story

Cashier

Discard or do away with;
Cashier the literal sense of this word

Cashier

Discharge with dishonor, as in the army

Common Curiosities

What is a teller?

A teller is a bank employee who handles financial transactions for customers.

What kind of transactions do tellers handle?

Tellers handle deposits, withdrawals, loan payments, and other banking transactions.

What does a cashier do?

A cashier manages monetary transactions, including receiving payments and issuing receipts in various retail environments.

Where do tellers primarily work?

Tellers primarily work in banks and financial institutions.

Do cashiers need to know about financial products?

Cashiers do not usually need detailed knowledge of financial products; they focus on payment processing and customer service.

Can a cashier work in a bank?

Cashiers typically do not work in banks; they work in retail stores, supermarkets, and restaurants.

Are tellers responsible for keeping financial records?

Yes, tellers are responsible for accurately maintaining financial records of transactions.

Can tellers assist with financial advice?

Yes, tellers can provide customers with information and advice on banking services and products.

Do tellers and cashiers both handle cash?

Yes, both tellers and cashiers handle cash, but their main responsibilities and environments differ.

What training does a cashier receive?

Cashiers receive training on transaction processing, customer service, and sometimes product knowledge.

Is there a difference in the training focus between a teller and a cashier?

Yes, teller training focuses on banking procedures and privacy laws, while cashier training emphasizes transaction processing and customer service.

What skills are important for a teller?

Accuracy, knowledge of financial services, and customer service skills are important for a teller.

How does a cashier's role differ in customer interaction compared to a teller's?

A cashier's customer interaction is more focused on processing sales and providing service, while a teller's involves managing accounts and offering financial advice.

What is the main focus of a teller's job?

The main focus of a teller's job is to conduct banking transactions and assist customers with their financial needs.

What type of environment does a cashier work in?

Cashiers work in various environments, including retail stores, supermarkets, and restaurants.

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Author Spotlight

Written by
Tayyaba Rehman
Tayyaba Rehman is a distinguished writer, currently serving as a primary contributor to askdifference.com. As a researcher in semantics and etymology, Tayyaba's passion for the complexity of languages and their distinctions has found a perfect home on the platform. Tayyaba delves into the intricacies of language, distinguishing between commonly confused words and phrases, thereby providing clarity for readers worldwide.
Co-written by
Fiza Rafique
Fiza Rafique is a skilled content writer at AskDifference.com, where she meticulously refines and enhances written pieces. Drawing from her vast editorial expertise, Fiza ensures clarity, accuracy, and precision in every article. Passionate about language, she continually seeks to elevate the quality of content for readers worldwide.

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